Business Operations
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Form an operational infrastructure to manage the business so that the CEO can focus on building the business
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Establish an OCEO team including Executive Admin, PR and additional Business Operations staff to provide worldwide support and consistency
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Build the overall business framework (guardrails)
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Ensure effective interlock and formal check-ins with partner organizations
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Drive the execution of key business processes (Planning, Quarterly Status Reports, Quarterly Business Reviews, BOD reports etc..)
Staff Management
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Provide a steady hand on the rudder of the business
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Implement an issue clearing house to ensure the CEO is laser focused and organized
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Create strategic agendas, prepare presenters and drive accountability
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Manage the flow of meetings to ensure the team stays on task (bad cop)
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Orchestrate effective leadership, offsite planning, board of director, and all hands meetings
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Drive Alignment around corporate and senior leader calendars
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Conduct executive deal sponsorship reviews and sales engagement meetings
Business Planning
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Orchestrate the operational flow of strategic planning, operations planning and budgeting
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Facilitate the creation of yearly plan(s) of record, establish OKRs, identify owners and target dates
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Deliver comprehensive templates including competitive landscape, financial targets, growth drivers, invest / divest priorities, dependencies and organizational review
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Drive reporting and accountability for business work streams
M&A Diligence & Integration
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Best practices around "go / no go" on deal execution (red flags)
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Comprehensive due diligence process including checklists by department
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Deliver value realization and synergy (greater than the sum of the parts)
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Best practices for executive engagement, steering committee and tactical team
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Integration framework, checklists, work stream structure and tactical procedures
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Reduction in force (RIF) process
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Provide insight throughout the process with dashboards (single source of truth) and accountability reviews
Reporting & Accountability
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Deliver an executive dashboard package that supports the operational plan and provides a single source of truth
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Orchestrate all quarterly and annual financial reviews, business reviews, and interlock sessions
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Create the quarterly and year end rollup of business results that will be used for performance reviews
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Organize leadership check-in surveys and drive follow up on feedback
Change Management
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Provide operational support for new business opportunities, org changes and strategic initiatives
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Establish an Enterprise Risk Management process with accountability throughout the organization
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Conduct regular accountability reviews
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Oversee office expansion as a result of M&A deals or other growth needs