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The business of operations runs at 200 mph.
The "secret" is keeping it on the road.

"When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates." 

Office of the CEO


the OCEO system provides lift and scale through the operational support of the business and leadership team. It consists of expert insight, tools and outsourced services designed to improve operational execution. We are experienced in working with organizations of all sizes, industries and stages of growth. Your success is our primary focus and your satisfaction is guaranteed. Learn how theOCEO can help your organization achieve its goals. 

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Business Operations

Establish the overall business framework (guardrails), ensure effective interlock with partner organizations and drive overall business execution. Deliver on key business processes (Ops Staff briefings, Planning, QSR’s. QBRs, BOD reports etc..)

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M&A Diligence & Integration

Drive value realization through execution of Day 1, 90 Day and 1 year integration plans. Establish relationships with key leaders within the acquired company to ensure a smooth transition. Provide insight throughout the process through dashboards accountability reviews.

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Staff  Management

Provide a steady hand on the rudder of the business. Establish pertinent agendas, prepare presenters, identify action items and drive organizational accountability.

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Reporting & Accountability

Create the annual plan of record from the C-level to individual contributor for the entire business. Establish objectives and KPIs, identify owners and target dates and provide performance reporting (dashboards) throughout the year.

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Business Planning

Conduct annual and quarterly business planning meetings. Monitor progress throughout the year to ensure the team is maintaining focus. Manage the transition from Strategic to Operations planning. 

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Change Management

Provide operational support during organizational and business transitions. Create and monitor an Enterprise Risk Management process.

Talk to an Advisor Today

Contact us to speak with one of our advisors. We provide a free consultation to see if theOCEO is a good fit. You can expect absolute confidentiality and we won't drive you crazy with sale pitch emails or phone calls.

James M. Kemp

Founder & Managing Partner

A versatile business professional with 25+ years of extensive strategic and tactical experience in Operations, Corporate Development, Post Acquisition Integration, Business Development, Product Marketing and Client Services. He is an expert in assessing challenging and complex business problems and delivering tangible solutions.

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Insights & Articles

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"Most new CEOs pay little attention to a key factor that will help determine their effectiveness: the administrative system that guides day-to-day operations in their offices. This system ensures that leaders make the most of their limited time, that information arrives at the right point in their decision-making process, and that follow-up happens without their having to check. Many new CEOs default to the system they’ve inherited, even if it is poorly suited to their style or to the operational changes they must make. Often there’s a better way to handle the information flow necessary for a CEO to succeed—and very often a chief of staff (CoS) can play an essential role."

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All businesses share a measure of complexity. The activities of a company can never be said to be a simple and smooth ride from point A to point B; activities should rather be regarded as an intricate web of processes. These processes fall under the collective term ‘business operations, ‘ and as such, these can differ from company to company.


A company’s success or failure relies heavily on the efficiency of operations. But what are these processes for? What can stakeholders expect from the right plan and the proper steps? For one, they can expect to increase their company’s value. This is done by making a profit. The value increase is affected by just how well a business performs financially, i.e. through dividends, interest and all income that comes back to it.


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Merck’s CEO has one. LinkedIn’s CEO has one. So do the CEOs of Cisco and IMAX. Why are so many CEOs and other leaders hiring a chief of staff? If you are a leader considering hiring a chief of staff, here's my advice.

We’ve all heard of a chief of staff in public service roles, but what does a chief of staff do in a corporate setting? In the book Chief Of Staff: The Strategic Partner Who Will Revolutionize Your Organization, Tyler Parris writes that a chief of staff is a "catch-all" role.

I have worked with over a dozen companies to place former management consultants into chief of staff jobs, and I have observed three main reasons why you may want to consider creating this role.


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