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Results
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Initiated the operational infrastructure for the Adobe Digital Marketing business unit worldwide; enabled 1000% revenue growth while scaling from 600 to 1600 employees
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Oversaw global business integration; consolidated 50+ operations in EMEA, APAC, and the Americas after finalizing multi-billion-dollar acquisitions
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Represented CEO at business, customer, and team meetings; created a company-wide collaborative environment for KPI accountability to ensure projects were completed on time and on budget
Business Operations
Staff Management
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Orchestrated C-Level staff meetings; identified topics and prepared content and presenters to ensure optimal efficiency
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Hired, mentored, and promoted high-performing global teams that drove customer success
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Became the youngest member of the leadership team that hired and trained 1,200+ technical support reps
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Hired, developed, and promoted Account Management Team of up to 50; ensured customers’ needs were addressed and met during the company’s rapid expansion of 1500%+ growth over 5-yr period
Business Planning
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Designed and executed strategic plans that achieved up to 1000% annual revenue growth
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Collaborated with C-suite on long- and short-term goals that met or exceeded targets by 15%+
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Built system that enabled the execution of strategic, operations, and quarterly plans
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Established a reseller channel that generated $3M+ in annual sales
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Executed 500+ global operational plans that achieved up to 150% annual revenue growth
M&A Diligence
& Integration
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Drove M&A due diligence and integration; completed 20+ global transactions with a total valuation of $10B+ which included leading the Omniture $1.8B deal
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Selected and trained newly formed top notch integration team; identified global execution challenges and resolved complex issues that drove return on investment of greater than 100% on average
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A master at establishing relationships with key leaders within the acquired company
Reporting & Accountability
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Compiled and prepared 80+ critical engagements with the Adobe CEO and executive team; performed health checks to reduce risk and explore new business opportunities generating $3B+ with a ~$1.5B budget
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Wrote pitch decks, provided commentary, and participated in quarterly and annual BOD meetings
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Ensured operational accountability for multi-million-dollar BU’s in APAC, EMEA, and the US
Change Management
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I was chairman of the team that launched the Lendio Paycheck Protection Program portal in 2 weeks. Portal facilitated loans impacting 100,000+ small businesses and >$8B in SBA Paycheck Protection Program
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Directed the growth of a Premium Support program that led to $50M+ in annual services revenue
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Created partnerships with 100+ publishers worldwide to publish their content in a mobile format
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Maintained an environment that allowed free-thinking for complex problem solving
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Oversaw global business integration; consolidated 50+ operations in EMEA, APAC, and the Americas after finalizing multi-billion-dollar acquisitions
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