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Results

  • Initiated the operational infrastructure for the Adobe Digital Marketing business unit worldwide; enabled 1000% revenue growth while scaling from 600 to 1600 employees

  • Oversaw global business integration; consolidated 50+ operations in EMEA, APAC, and the Americas after finalizing multi-billion-dollar acquisitions

  • Represented CEO at business, customer, and team meetings; created a company-wide collaborative environment for KPI accountability to ensure projects were completed on time and on budget

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Business Operations

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Staff  Management

  • Orchestrated C-Level staff meetings; identified topics and prepared content and presenters to ensure optimal efficiency

  • Hired, mentored, and promoted high-performing global teams that drove customer success 

  • Became the youngest member of the leadership team that hired and trained 1,200+ technical support reps

  • Hired, developed, and promoted Account Management Team of up to 50; ensured customers’ needs were addressed and met during the company’s rapid expansion of 1500%+ growth over 5-yr period

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Business Planning

  • Designed and executed strategic plans that achieved up to 1000% annual revenue growth 

  • Collaborated with C-suite on long- and short-term goals that met or exceeded targets by 15%+ 

  • Built system that enabled the execution of strategic, operations, and quarterly plans

  • Established a reseller channel that generated $3M+ in annual sales

  • Executed 500+ global operational plans that achieved up to 150% annual revenue growth

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M&A Diligence

& Integration

  • Drove M&A due diligence and integration; completed 20+ global transactions with a total valuation of $10B+ which included leading the Omniture $1.8B deal 

  • Selected and trained newly formed top notch integration team; identified global execution challenges and resolved complex issues that drove return on investment of greater than 100% on average 

  • A master at establishing relationships with key leaders within the acquired company

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Reporting & Accountability

  • Compiled and prepared 80+ critical engagements with the Adobe CEO and executive team; performed health checks to reduce risk and explore new business opportunities generating $3B+ with a ~$1.5B budget

  • Wrote pitch decks, provided commentary, and participated in quarterly and annual BOD meetings 

  • Ensured operational accountability for multi-million-dollar BU’s in APAC, EMEA, and the US

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Change Management

  • I was chairman of the team that launched the Lendio Paycheck Protection Program portal in 2 weeks. Portal facilitated loans impacting 100,000+ small businesses and >$8B in SBA Paycheck Protection Program

  • Directed the growth of a Premium Support program that led to $50M+ in annual services revenue

  • Created partnerships with 100+ publishers worldwide to publish their content in a mobile format

  • Maintained an environment that allowed free-thinking for complex problem solving

  • Oversaw global business integration; consolidated 50+ operations in EMEA, APAC, and the Americas after finalizing multi-billion-dollar acquisitions

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